Resume: Sashika Dasun Wickramarachchi

 

Contact Information

Objective

Experienced in computer hardware and software, with strong skills in video editing and technical troubleshooting.

Education

  • O/Ls (Ordinary Level) - 2020
  • My A/L Results
  • Dual Certificate in English and IT – Saegis Campus (Pearson Assured)
  • Completed: October 2021
  • Certificate in English for Practical Purposes – NASA Skill Development Center
  • Completed: March 27, 2022
  • Certificate in OBS Studio: Ultimate Livestreaming Guide to OBS – Udemy
  • Completed: February 29, 2024
  • Certificate in CSS: The Complete Guide to CSS for Beginners – Udemy
  • Completed: March 8, 2024
  • Certificate in Ethical Hacking: Vulnerability Research – Udemy
  • Completed: March 4, 2024
  • Certificate in Web Development for Beginners – University of Moratuwa
    Completed: March 2024
  • Diploma in Python Development – MTF (GTFI Instituto, Portugal)
    Completed: September 12, 2024
  • Certificate in Python for Beginners – University of Moratuwa
    Completed: October 27, 2024
  • Undergratute on Bachelor of Software Engineering(Hons)- Open University in Sri Lanka.

Work Experience

IT Consultant
NASA Management Services (Pvt) Ltd – July 2024 - Present

  • Provided IT skills, technical support, and computer repair services.
  • Handled the company hotline for two weeks, assisting with client inquiries and support.
  • Successfully upgraded company laptops to enhance performance and functionality.
  • Performed accurate data entry tasks and learned to remove BitLocker encryption.

IT Technician
NASA Management Services (Pvt) Ltd – April 2024 - July 2024

  • Assisted in technical support and teamwork initiatives.
  • Developed skills in computer hardware and repair.

Skills

Microsoft Excel • Microsoft Office • Bug Tracking • Computer Hardware • Computer Literacy • Computer Repair • Contact Centers • Embedded Systems • Shooting Video • Technical Support • Troubleshooting • Operating Systems • Office 365 • Helpdesk Support • Internet Protocol Suite • Microsoft Endpoint Configuration Manager • Teamwork • IT Operations •

Certifications & Achievements

  • First Place in Presentation Competition, Vidura College IT Society, 2019
  • Graphic Design Workshop Completion - Hosted by SIRAA
  • Python Programming Workshop Completion - Hosted by SIRAA
  • Fundamentals of Future Career Bridge - Completed

 


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